Support

Last updated: September 29, 2026

How to get help

For sign-in problems, bugs, reports or suggestions, write to us at sviluppo@xplorer-app.com. All other contacts are on the page Contacts.

For requests about privacy, account deletion or your rights over your personal data, write to info@xplorer-platform.com.

I can't sign in to my account.
I created my account with Google and signing in with email and password doesn't work: use “Continue with Google”.
I don't receive the password recovery email.
A place or an event has wrong or outdated information.
One of my contributions is still under review.